Tap into 30 years of industry experience to help with your projects.
Our experienced staff members have extensive ‘real world’ production experience.We work with DOPs, editors, producers and camera assistants amongst many others in our industry to help improve a production in every way we know how. Whatever the size and scope of a project, it’s our aim to help provide our clients with the best, most efficient and complete workflow solutions possible.
Technical knowledge and customer focussed.
Our engineers and broadcast consultants have worked on almost every large scale sporting event in the world over recent years. We complete all of our system designs in house using industry standard Vidcad studio design software, assuring documentation of the highest quality that can be easily kept up to date. We have a unique knowledge in the latest digital live production file based workflows and the effective integration of these new ways of production in to new and existing studio systems. At the heart of these systems are IT file-based workflows which require a clear understanding of how assets ‘move’ and what is required to make the whole project work seamlessly.
Accredited by Avid – ACSR
Videocraft staff are Avid Certified Support Representatives (ACSR) and have been trained and certified by Avid with the knowledge and skills necessary to perform installations, upgrades, diagnostics, troubleshooting and support in the post, workgroup production or broadcast environment. This multi-certification program is designed to ensure the highest level of technical proficiency with Avid products.
The backup to give you confidence in the field.
The Videocraft Support team are industry trained and certified. Often on hand 24/7 throughout the installation of your system, whether you hire or buy products from Videocraft we will be there to assist you. Whether it’s acquisition or post-production we have the experience, knowledge and credentials to support you in the field. Our large inventory of rental equipment combined with our significant experience in the field on many different projects also gives us the ability to offer a higher level of support than other companies.
Our staff and engineers use much of the same kit every day. This means that we have a strong resource of knowledge that we can use to help your staff when operational issues come up. We regularly work on live television projects and understand the need to keep things running, no matter what the issue. We pride ourselves on the quality of service we provide and the fact that this forms the cornerstone of our repeat customers. This is what we do. There is always someone available to take the call when you need it.
Integrate the knowledge required to get the best out of your technology. Videocraft can facilitate product and system training for your team to make the best of your technology investment. Whether it’s navigating the menu system on your latest camera or familiarising yourself with the latest software upgrade we have the training to suit. Just call us.