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Questions + Answers About Videocraft Products

Select a product you would like to know more about. We encourage you to learn about our products to help you.


  • Introduction to the HERO3 Black Edition from Go Pro

  • What type of sensor does the PMWF3 use?

    The PMW-F3 is equipped with a Super 35mm sensor, which is the same size as Super 35mm film and has been specifically developed for digital cinematography. Its positioning within the chassis is exactly the same as it would be within a 35mm film camera--ensuring exactly the same optical performance with the unrivalled range of 35mm cine lenses.

In addition, Sony's advanced accumulated sensor technologies provide an excellent sensitivity of F11 (ISO 800) and a remarkable signal-to-noise ratio of just 63dB (measured at 1080/59.94i and typical value). A unique Exmor sensor offers exceptional noise reduction and greatly reduces power consumption.

  • What type of lenses can I use with the PMWF3?

    The PMW-F3 is supplied with a PL mount adapter to provide immediate compatibility with the huge range of filmic 35mm lenses, including prime, digital cinematography and even still lenses. There are also hot shoe electric interfaces for Cooke/i and ARRI LDS.

    Sony has begun to introduce zoom lenses that are directly compatible with the F3's FZ mount, beginning with an 18-252mm model (the SCL-Z18X140, sold separately). Zoom lens compatibility expands the operational flexibility of the F3 so it can be used for almost any application.

  • Can the PMWF3 record ‘off speed’?

    The PMW-F3 offers a powerful Slow & Quick Motion function--commonly known as overcranking and undercranking in film shooting. This enables users to create unique looks or special effects with slow- and fast-motion images, and can be selected on the control dial on the side of the camcorder.

The PMW-F3 can capture images at frame rates selectable from 1 frame per second (fps) to 60 fps in 720p mode, and from 1 fps to 30 fps in 1080p mode--in increments of 1 fps--onto a single card. With the Slow & Quick Motion function of this camcorder, images are recorded natively without interpolating the frames. This means the quality of the slow- and fast-motion images is extremely high and superior to those created in the editing process. In addition, these slow -and fast- motion images can be played back immediately after shooting, without using any converters or processing on nonlinear editing systems.

  • What type of audio does the PMWF3 record?

    In addition to HD recording, high-quality audio is an equally significant feature in the XDCAM EX system. The PMW-F3 camcorder records and plays back high-quality, two-channel 16-bit, 48-kHz linear PCM uncompressed audio.

  • How do I capture what I have shot on my PMWF3 to my edit suite?

    The PMW-F3 is part of Sony's highly successful XDCAM EX product family, which supports a high speed nonlinear workflow. With XDCAM EX, recordings are made as data files in the MP4 format, which is widely used in a number of recent electronic portable devices and has been standardized by ISO.

File-based recording allows material to be handled with great flexibility in an IT-based environment--easily available for copying, transferring, sharing, and archiving. All these operations are accomplished without any digitizing process required.

File-based data copying allows for degradation-free dubbing of footage, which can be performed easily on a PC. The file-based recording system also allows for material to be viewed directly on a PC--simply by inserting the SxS memory card into the ExpressCard slot on a PC or Mac, or by linking a PC/Mac to the XDCAM EX unit via a USB2 connection. This file-based operation can dramatically improve the efficiency and quality of your workflow.

    The PMW-F3 uses XDCAM EX's proven high-speed, intuitive workflow and offers seamless integration with leading nonlinear editing software. In addition, 10-bit 4:2:2 HD-SDI output opens up hybrid recording possibilities with content simultaneously recorded on internal memory and, in uncompressed form, on a variety of external recording devices.

The Dual Link HD-SDI option enables 10-bit 4:4:4 RGB 23.98/25/29.97PsF or 10-bit 4:2:2 108050p/59.94p uncompressed external recording--ideal for integration with highest quality production workflows such as HDCAM SR. The PMW-F3 also supports selectable gamma, four levels of HyperGamma and S-Log for a wide range of shooting conditions from standard to wide latitude. The PMW-F3 can simultaneously record LUT (Look Up Table) information onto the internal media for additional workflow flexibility.

3G-SDI is available for 10-bit RGB 1080 23.98/25/29.97PsF or 10-bit 4:2:2 1080 50/59.94p output.

  • What is the built in GPS in the HXR-NX5?

    The HXRNX5 has an internal Global Location Positioning (GPS) locator which can automatically embed satellite navigation data in AVCHD video data files. Mapping data can be created using bundled CMU software. Also GPS data can be extracted from video files, using CMU (Contacts Management Utility) software, in a commonly used latitude/longitude NMEA data format.

  • Does the HXRNX5 have steady shot?

    A new feature of the HXR-NX5P is Active SteadyShot. This useful feature effectively reduces hand-held camera shake.

  • What outputs does the HXRNX5 have?

    The HXR-NX5E has a variety of flexible interfaces. An HD-SDI interface allows you to connect to a high-end video editing system with a single BNC cable. No conversion boxes are needed and the output is uncompressed, providing the highest picture quality. Time code and audio signals are embedded in the HD-SDI signal.

     A HDMI interface allows easy connection to consumer HD displays or external recorders.

    TC Link enables two camcorders to be connected with a standard mini-plug cable so time codes can be synchronised. A USB2.0 slot enables simple connection to a computer with no need for an external power supply. Also featured are RCA-pintype composite and audio outputs terminals, component output with AV/R-out and Remote Terminal.

  • Does the HXRNX5 have an interchangeable lens?

    No the HXRNX5 does not have an interchangeable lens. However you can get lens adaptors such as the Sony VCL-HG0872K 0.8x wide conversion lens.

  • What are the recording frame rates for the HXRNX5?

    AVCHD FX (24Mbps) 1920x1080/50i, AVCHD FH (17Mbps) 1920x1080/50i, AVCHD HQ (9Mbps) 1440x1080/50i, AVCHD LP (5Mbps) 1440x1080/50i, AVCHD FX (24Mbps) 1920x1080/25p, AVCHD FH (17Mbps) 1920x1080/25p, AVCHD FX (24Mbps) 1280x720/50p, AVCHD FH (17Mbps) 1280x720/50p, MPEG SD HQ (9Mbps) 720x576/50i, MPEG SD HQ (9Mbps) 720x576/50i (25p Scan)

  • Regarding the black magic 4k, I noticed it had recording inputs for two mini jacks but it's analogue is that correct? If that is correct and if you can, why?

    Yes, the BMCC 4K accepts balanced mic or line level analogue audio. Balanced analogue audio is how most video cameras accept an audio signal. Instead of the typical XLR connectors, Black Magic have chosen 1/4" TRS jacks, which are a bigger version of the 3.5mm jacks usually used as a headphone output on consumer products.

  • Are you able to remove the internal battery of the BMCC 2.5K for charging?

    No, the internal battery cannot be removed for charging. If a longer running time is required, there are many 3rd party battery adaptors and powering solutions available from companies such as IDX.

  • When recording 1920x1080, 50 frames per second on the BMCC 4K, is the recording in progressive or interlaced mode?

    According to the spec sheet, the 4K camera will only shoot 1920X1080/50 as interlaced footage.

  • Do you have the Sony LA-FZB1 lens adaptor?

    Yes, Videocraft have the LAFZB1 adaptor available for demo, rent and sale. Please contact your local Videocraft office for more info.

  • What is the mAh is on the Blackmagic Pocket Cinema Camera's included lithium ion battery?

    The full specs of the battery are 7.4V, 800mAh, 5.92Wh. The direct replacement is a NIkon EN-EL20

  • Does the BMCC 2.5k camera have the ability to record interlaced footage like the BMCC 4K camera?

    At this stage the BMCC 2.5K camera can not record interlaced frame rates. The 2.5K camera only records the progressive frame rates of 23.98p, 24p, 25p, 29.97p, and 30p.

  • Can you buy replacement foam for the Pelican 1600 case?

    Yes, it is possible to buy replacement foam for all Pelican cases, as well as other inserts like the padded divider sets. Check the essential accessories section to see what options are available for this product.

  • is the WRR861A receiver compatible with the sony WRT860 transmitter

    Yes, the WRR861 receiver is compatible with the WRR860 transmitter.

  • What is the best way to power the Teradek Bolt Pro if you want to use it constantly for well over 1 hour?

    The Teradek Bolt Pro receiver or transmitter can be powered from a number of different options via the 2-pin Lemo power connectors.

    The receiver is shipped with a 2-pin Lemo to D-Tap cable which would allow it to be powered from a camera or battery with D-Tap out. Alternatively, Teradek have a number of pre-made battery plates that allow powering from popular Sony, Canon and Panasonic batteries. 

    The Bolt Pro receiver can be powered from an optional V-lock battery plate or from a 2-pin Lemo to A/C adaptor. As you can see, Teradek have made powering the Bolt Pro a snap using common connectors and battery options.

Read more

Camera Accessories

  • Does the DJI Phantom come with a remote?

    Yes, the DJI Phantom includes a remote controller. The Phantom is ready to fly the moment you unpack it. Just attach propellors, charge the LiPo and install 4X AA batteries in the remote control and start flying.

  • Does the DJI Phantom require a license to operate?

    The answer can be yes or no depending on where it is operated and for what purpose. The best resource will be the Civil Aviation and Safety Authority website, specificially this section regarding the difference between a model airplane and a UAS: http://www.casa.gov.au/scripts/nc.dll?WCMS:STANDARD::pc=PC_100375

  • When will you be getting the Rodelink Wireless Filmmaker Kit?

    Hi Larry

    We are expecting the Rode RodeLink Digital Wireless Filmmaker Kit to ship from 29 May 2015.

  • What warranty comes with the pelican cases?

    There is a lifetime warranty on all Pelican cases.

  • Does the Atomos Ninja Blade come with a battery adapter for Nikon EN EL-15 ?

    Yes, the Atomos Ninja Blade recorder does come with an adapter for Nikon EN EL-15 batteries

  • I purchased a Sony PW-X70 last December and am looking for an additional battery and dual battery charger. Would you be able to point me in the right direction?

    We would recommend the Sony Dual battery charger Kit which comes with an NP-VF100 Battery, which can also be purchased separately. There is also the NPF-V70 battery. 

  • What's the major difference between the ikan MS1 gimbal and the ikan Ds1 gimbal stabilisers?

    The major difference is the payload or DSLR camera and lens weight the gimbal can hold. The Ikan DS1 can hold up to 1.7kg, while the Ikan MS1 can carry roughly half the weight of 860 grams.

  • For the GroPro Hero 5 black, can you pls recommend which mount is best for use by a snow skier and for diving?

    The standard GoPro Hero5 Black is now water resistant, so you can use a standard Hero5 black without an extra housing. They will do the job well. If you want something a bit smaller (which I think is a very good idea). I think that the Hero5 Session is a great choice for skiing and snowboarding.


    For diving, the Hero5 Black with the Super Suit is ideal, and gives you a waterproof housing to 60m. You can also use the housing for extra protection for pretty much anything, including skiing as well. 

  • Could you confirm the availability of the Sony 4K / 2K Raw Interface Upgrade License for PXW-FS5 Camera. Thanks.

  • Hi is the Sony NP-FV100A Large V Series Rechargable Battery Pack compatible with the Sony HDR-CX130E Video camera? And is it also the largest battery that you have for this camera?Thank you,

    Yes, the Sony NPFV100A battery will work with this camera. It is the largest battery. You can also use the Sony NPF70 smaller battery.


  • Can I use the Atomos Ninja2 to replace the SxS cards in my Sony PMW200? Will it affect the capability of saving the maximum bit rate of 50 mbps. Presuming it will work with the pmw200 would you connect it via the HDMI port?

    The Ninja2 can be used in conjunction with the SxS cards of the PMW200 to dual record and backup your footage. Alternatively, you can use the Ninja2 to record a higher quality signal in ProRes or DnX codecs and use the 50Mbs XDCAM codec recorded to the SxS cards as proxy files.

    The Ninja2 would connect to the PMW200 via the HDMI output. However, this means that the HD-SDI output will become disabled.

  • Is Avid ProTools Win 8.1 compatible?

    Yes, ProTools 11.1 now supports Windows 8.1.

  • Is it battery operated or does it need to be plugged into a power point to operate? Also does the cable have the same connection as a set of headphones ?

    The Sony ECM673 is phantom powered, which means it gets power from the camera it connects to, and does not use batteries. It has XLR connections, but does not have TRS (3.5mm Mini-jack)connects that connect to consumer DSLR cameras. We would recommend the Videomic Go or Videomic Pro if need to connect to a mini jack.

  • Can the Sony SBAC-US30 SxS card reader be powered by USB2 or only by USB3 ?

    The SBACUS30 Card Reader is backwards compatible, so can be powered by both a USB 3.0 and USB 2.0 connection.


  • will the Sony LAFZB1 adaptor work with an old J11 (SD glass) and also the HJ22 (HD glass)?

    Yes, the Sony LAFZB1 will provide power to either lens. In addition, the HJ22 will pass ALAC information to the F5/F55, allowing compensation of chromatic aberration, but we do not know if the J11 has the same capability.

  • Would the Canon EF70-200ISII EF 70-200 f/2.8L IS USM Lens suit my Blackmagic URSA camera?Daniel

    Hi Daniel

    If you have the EF Mount version of the Blackmagic URSA Camera, this lens will be suitable.

  • I'd like to buy the Canon EF5012LU EF 50mm f/1.2L USM Lens. We use the Canon 70D - will this lens be compatible?

    The Canon EF5012LU EF 50mm f/1.2L USM Lens is compatible with the Canon 70d. However the 70D has an APS-C sized sensor which means there is a 1.6 crop factor on the angle of view of the lens. Basically the cropped sensor sees a narrower field of view. Important to note, the crop factor does not affect a lens’s focal length, nor does the crop factor affect the lens’s aperture. 

Lens Accessories

  • Does the Bright Tangerine 143-114mm Rubber Donut screw into the thread of the CN-E Canon primes 114mm front?

    The flange of the donut fits around the circumference of the lens, creating a light tight seal as can be seen in the photo below:

Tripods & Supports

  • Will the Miller Arrow 25 with solo legs be stiff enough to hold something like a Sony F5 when panning ?

    The 1793 Miller Arrow 25  can hold up to 25 pounds or 11Kg comfortably, so it’s dependent on your setup. I would suggest weighing the setup, including lens etc and based on that make the decision.


    The next step up would be the Miller 1690 Arrow 40 2 Stage System which would hold up to 18 kg or 40 pounds.

  • Will Ikan Gimbal Stabiliser work with a sony a7s lens is sony zeis fe 4/16-35

    The Ikan MS1 can support up to 860 grams of camera, The combined weight of the A7S and 16-35mm lens is 1007 grams which is overweight for the MS1 gymball.


    You may like to consider purchasing a different lens such as the SEL35F18 35mm F1.8 OSS prime lens This lens has a weight of 154 grams. And would get the camera/lens weight within spec.


    Alternatively, the Ikan DS1 Gimbal can hold up to 1.6Kg, which would carry the A7s and the Lens.


  • Which Miller tripod and fluid head would be suitable for a Sony PXWFS5? I am considering the Miller Compass Solo 15 carbon fibre (1833) or the Miller DS10 Solo carbon fibre (1511)

    The numbers on Miller tripods denote the payload capacity in pounds. A PXWFS5K weighs 2.5kg. It works fine on our Miller Air and everything up to a Miller Compass 20

  • Does the Miller Compass 23 System include a head ?

    Yes, a Miller Compass 23 Fluid Head is included in the system, along a set of 3 475 Rubber Feet Pads, 993 Mid-level Spreader, 870 Arrow Soft Case and a Pan Handle.


  • What on-camera lights would you recommend with the HXRMC1500P?

    The Cineroid range of lights use the same L-series battery as the HXRMC1500P and many other Sony cameras, making them the ideal choice for on-camera lighting. The Cineroid light comes in two kits: the L2C which includes a battery and charger, or the L10C which contains the light only. Cineroid lights can be found on our website by clicking this link: http://www.videocraft.com.au/catalogsearch/result/?q=cineroid

  • Would this Philips EME P2/11 800W 240V fit a Lowel Tota light? The Lowel website lists the codes EMD and EMF. What is the difference?

    Yes, the 800W EME bulb will fit a Lowel Tota lamp. The Lowel lamp guide for the Tota light,  found here, references several bulbs that can potentially fit a Tota light. Most are 120V versions, including the EMD.

    The 240V EMF bulb is a frosted glass version of the the EME which is clear glass. The frosted glass yields slightly softer light with a perceptably lower output when compared to the clear EME. 

  • Are the Arri LoCaster LED Lights able to work off battery power ?

    Yes, the ARRI Locaster will run off batteries, as it has an external 11-36 Volt DC input on XLR and power consumption is 35W. However, you will need a battery adapter to 4 pin XLR, and you will need a high capacity battery designed for the power consumption of the light fixture. V-Lock style batteries, as what we would normally use for broadcast camcorders or digital cinema cameras would be fine. So, there are lots of choices for running off batteries, but all of the options will be external to the light fixture.

Pro Audio

  • Hi there, is it possible to use multiple lapel microphone's with the SonyUWP-D11 all going back to the single receiver if tuned on to the same frequency? Regards James

    Hi James. Unfortunately one lapel microphone can be used per Sony Hybrid Digital Lavalier Wireless Mic System. You can only hear one transmitter on each receiver.

  • Does the Sennheiser SKP 100 G3-B Plug-On Transmitter provide phantom power to a microphone? I'm using a Rode NTG3 shotgun mic.

    The Sennheiser SKP 100 G3-B Plug-On Transmitter does not supply 48V Phantom power. You would need to either use a Shotgun mic with a battery like the Rode NTG-2 or Rode NTG-4+ or get a plug pack transmitter which does and is compatible with your Sennheiser Evolution 100 system like the SKP 300 G3-B (make sure that you choose the correct frequency range) $645 inc GST. If you haven’t bought a system yet consider the Sony UWPD16 http://www.videocraft.com.au/sony-hybrid-digital-wireless-mic-kit-638-693mhz

  • Regarding the Rode NTG4+, is it compatible with using while connected to phantom power? And does the phantom power recharge the battery?

    Yes, the Rode NTG4+ can get phantom power from being connected to a camera or pre-amp. The phantom power does not charge the included internal lithium ion battery. The Battery can be charged in two hours, and last for up to 150 hours, via the included MicroUSB cable, which can be connected to any USB port. 

  • Can I use the Optional Shotgun Mic and XLR/TRS Inputs and still be able to record simultaneously?Thanks

    The Zoom H5 is a 4 track recorder, which means you can record up to 4 simultaneous audio sources simultaneously, including the Optional Shotgun Mic and XLR/TRS Inputs.

  • I am looking at the Ew-100-eng-g3b as an option to use when I need to run speakers wirelessly at mobile events. Would they be suitable for this ? How well would they transmit the music and are there any limitations such as loss of Bass etc?

    The input sensitivity on the Sennheiser EW100ENGG3B transmitter can be set to line level. The output level of the receiver is mic level, so you will need a mic pre amp at the speaker end. They are not designed for this purpose and I can’t comment on how they would perform.

  • Does the DM100 shot gun mic fit the canon XF100.Thanks. John

    The XF100 Camera has Balanced XLR inputs for professional mics. The DM100 mic is designed for consumer cameras. I would suggest a Sony ECMVG1

  • Regarding the Video Mic ME, the built-in headphone jack for monitoring write-up says that it's app-dependant. Does that mean I need to use a specific app while shooting video to use the headphone jack?

    In theory the quality of sound recorded is not app dependent, however Rode have a specific App that definitely supports the Rode VideoMic Me.

  • I have been getting crackling when recording audio. Is there a setting to fix this ?

    Often when using a Rode VideoMic Me mic to record to the phone, there is interference from the phone signal itself. When recording audio, try setting the phone to aeroplane mode, as this often solves this issue.

  • Does the Rode MiCon-10 Connector work with the Rode Lavalier Mic

    The Rode Micon10 Adapter will work with the Rode Lavalier Mic, HS1 and Rode Pinmic.

  • I have a question about the Rode DS1 Desktop Mic Stand; does it fit all mics? I have the Rode NT-USB mic and need a higher stand as the stock one is pretty useless.

    The ring mount which attaches to the supplied stand on the Rode NTUSB Mic will also fit onto the Rode DS1 desktop microphone stand. You can also use  the Rode NTUSB with a Rode PSA1 Studio Boom Arm

  • I have a question about the Rode DS1 Desktop Mic Stand; does it fit all mics? I have the Rode NT-USB mic and need a higher stand as the stock one is pretty useless.

    The ring mount which attaches to the supplied stand on the Rode NTUSB Mic will also fit onto the Rode DS1 desktop microphone stand. You can also use  the Rode NTUSB with a Rode PSA1 Studio Boom Arm

Video & Audio Recorders

  • I wanted to confirm whether the Ninja 2 is compatible with a Sony V1P? It would be great to be able to use Ninja, and use tape as backup.

    Yes, the Ninja2 can be used with your Sony V1P using the camera's HDMI connection.

  • Does the NInja2 include hard drives?

    No, Atomos do not include Hard Drives with the Ninja or Samurai kits. A full list of recommended drives can be found on the Atoms website, here: http://www.atomos.com/discovery-what-drives/

  • what is the weight of the product code;hxrmc1500p ,and is it suitable to record football games,and still create great stills

  • What is the weight of the Sony HXRMC1500P Shoulder Mount NXCAM Camcorder and can it be tripod mounted?

    The Sony HXRMC1500P weighs 2.7kg without a battery or tape and it can be mounted to a tripod using the 1/4"-20 taped hole on the bottom of the camera.

  • Is the Panasonic AG-HMC82EN a PAL camera or an NTSC camera?

    Yes, the Panasonic AG-HMC82EN is the PAL version of the camera. Panasonic models with an E or EN suffix are PAL based. Those with an A, G or PJ suffix are NTSC models.

  • When is the next firmware update for the Odyssey7 and Odyssey7Q, and what features can I expect from the update ?

    The latest firmare update for the Convergent Design Odyssey 7Q and Odyssey7 OLED Monitor & Recorders was released on 30 October 2014, and the download link is available from the Videocraft Website. The firmware update brings new features, fixes and improvements as follows:



    Refreshed User Interface
    Newly simplified menus with easier, intuitive access to all functions.

    HDMI Record Trigger
    Start/stop Odyssey7 or Odyssey7Q on cameras supporting a trigger pulse over HDMI (Sony: FS700, FS100, a7S, etc., Canon: C100, 1DC, 5D mk3, etc.)

    HDMI Timecode Support
    Feed timecode to Odyssey7 or Odyssey7Q on cameras supporting timecode over HDMI (Sony: FS700, FS100, a7S, etc., Canon: C100, 1DC, 5D mk3, etc.)

    Analog Audio Input
    Record analog audio on Odyssey7 or Odyssey7Q via 3.5mm AUD IN port. Two-channel unbalanced or one-channel balanced input with gain adjustment from -99 to +44dB.

    Headphone Mute
    On/Off control for AUD OUT port.

    Selectable Project Rate for HD Apple ProRes Recordings
    In 1080p, Project Rate can now be set from 23.98 – 60fps or FOLLOWS INPUT.

    Playback Markers
    In PLAY mode, reference up to 16 In & 16 Out points per clip. Used in conjunction with new CD APPLE PRORES TRANSFER UTILITY 1.4.4, a Final Cut Pro XML can transfer Markers to FCPX, FCP7, Adobe Premier and Resolve 10 & 11.

    NEW FEATURES (Odyssey7Q Only)

    4K/UHD Apple ProRes Recording
    4K (4096x2160) Apple ProRes 422(HQ) at 23.98, 25 and 29.97 fps
    UHD (3840x2160) Apple ProRes 422(HQ) at 23.98, 25 and 29.97 fps
    Input via 4x SDI with full playback & scrubbing

    2K Apple ProRes Recording
    2K (2048x1080) Apple ProRes 422(HQ) at 23.98, 24, 25, 29.97, 50, 59.94 fps

    FS700 4K RAW to UHD Apple ProRes
    With SONY FS RAW Record Option, input 4K RAW from FS7/FS700 and record UHD (3840x2160) video in Apple ProRes 422(HQ) at 23.98, 25 and 29.97 fps.
    Capture in S-Log2, REC709 or REC709(800%).



    FIXED HDMI input legalization

    FIXED Image tearing with interlaced & PSF signals

    FIXED PIXEL ZOOM image blackout when dragged to corner

    IMPROVED PLAY mode audio sync

    FIXED PLAY mode for ARRIRAW 24p

    IMPROVED PLAY mode scrubbing of RAW recordings

    IMPROVED PLAY mode RAW playback artifacts

    Go to Convergent-Design.com/firmware-downloads.html to download the latest firmware, update instructions, firmware release notes, quick-start guides, and the latest Odyssey7 and Odyssey7Q manuals.

    Please Note: An Odyssey SSD or Odyssey Utility Drive is required to perform the firmware update.

  • Hi there, just wondering if the Blackmagic video recorder (VIDREC) is compatible with the latest release of OSX (Yosemite 10.10)? Thank you. Renae

    Hi Renae,

    The short answer is yes.

    All of these BlackMagic devices use a set of drivers and software that Black Magic call Desktop Video. The desktop video OS compatibility will determine whether the unit can be used with the OS you have.

    The following is the most recent release of Desktop Video, and as you can see the OS Compatibility is listed under the system requirements.


    You can also download legacy versions of Desktop video if you want to use an older OS, and these are in the downloads column on the left side of the blackmagic support page

  • Why can I not get playback on my new Atomos Shogun 4K RAW Recorder ?

    The playback on screen feature was not enabled in the previous firmware release. The Shogun feature release schedule can be downloaded here. Screen playback on the Atomos Shogun 4K RAW Recorder has been included in the latest update AtomOS6.11 from Atomos available for download here.

  • When can we expect the next firmware update for the Convergent Design Odyssey 7 / Odyssey 7Q and Odyssey 7Q+ and what features can we expect ?


    Odyssey7 / Odyssey7Q / Odyssey7Q+ Firmware 4.10.100 has been Released

    (December 19, 2014, Colorado Springs) Today Convergent Design releases a firmware update for the Odyssey7, Odyssey7Q and the new Odyssey7Q+.  This release adds features, improves current functions and fixes some previous issues.


    Highlights of the new firmware include:

    NEW FEATURES (Odyssey7Q+)

    • 4K 10-bit HDMI Support
      4K Apple ProRes 422 (HQ) 23.98, 24
      UHD Apple ProRes 422 (HQ) 23.98, 24, 25, 29.97, 30
    • 1080p60 10-bit HDMI Support
      1080p Apple ProRes 422 (HQ) 50p, 60p

    NEW FEATURES (Odyssey7Q & Odyssey7Q+)

    • Extended Warranty (Odyssey7Q only)
      All Odyssey7Q warranties are automatically extended to January 1, 2016. 
      (See bulletin to Odyssey7Q owners for details.)
    • Multi-Stream HDMI Input
      Allows HD video signal over HDMI as one of the inputs for Multi-Stream Monitoring.
    • -Multi-Stream 720p Input
      Allows 720p HD video signal for Multi-Stream Monitoring.  Mixable with 1080i and 1080p HD video.
    • Sony FS7 (with XDAC-FS7 extension back) Support
      Record modes available with FS RAW Record Option
      4K RAW 23.98, 25, 29.97, 50, 59.94
      2K RAW 23.98, 25, 29.97, 50, 59.94, 100, 119.88 (120), 200, 239.76 (240)
      4K RAW to 4K Apple ProRes 422 (HQ) 23.98, 25, 29.97
      4K RAW to UHD Apple ProRes 422 (HQ) 23.08, 25, 29.97
      4K RAW to 2K Apple ProRes 422 (HQ) 23.98, 25, 29.97, 50, 59.94
      4K RAW to HD (1080p) Apple ProRes 422 (HQ) 23.98, 25, 29.97, 50, 59.94
      NOTE: FS7 S-Log3 supported in RAW & Apple ProRes record modes
    • Sony FS700 4K RAW to 4K/2K Apple ProRes
      Additional record modes available with FS RAW Record Option
      4K RAW to 4K Apple ProRes 422 (HQ) 23.98, 25, 29.97
      4K RAW to 2K Apple ProRes 422 (HQ) 23.98, 25, 29.97, 50, 59.94
    • Canon C500 4K/QHD RAW to 4K/UHD Apple ProRes
      Additional record modes available with Canon RAW Record Option
      4K RAW to 4K Apple ProRes 422 (HQ) 23.98, 24, 25, 29.97, 30
      QHD RAW to UHD Apple ProRes 422 (HQ) 23.98, 24, 25, 29.97, 30

    NEW FEATURES (Odyssey7, Odyssey7Q, Odyssey7Q+)

    • HDMI Record Trigger
      Start/stop recording on Odyssey from Panasonic GH4 (with new GH4 firmware) and Sony a7S.
    • HDMI Timecode Support
      Capture timecode data from Panasonic GH4 (with new GH4 firmware) and Sony a7S.
    • 1TB Odyssey SSD Support
      Allows the use of the new Odyssey 1TB SSD in Odyssey monitor/recorder.
    • Custom Frame Guides
      Up to four user-programmable frame guides in six color options.  All four frame guides plus one preset frame guide can be displayed concurrently.
    • Playback Notes
      Expanding PLAY Markers functionality, a Notes text field is now available in Clip XML data as well as a Good/Bad take indication.  Used in conjunction with new CD APPLE PRORES TRANSFER UTILITY 1.5, a Final Cut XML can transfer Markers and Notes to FCPX, FCP7, Adobe Premier and Resolve 10 & 11.
    • PSF Video Output Option
      Certain modes add choice of true progressive (p) or Progressive-Segmented Frame (psf) video output for expanded compatibility with other equipment.
    • OLED Calibration Controls
      RGB Gain and Saturation controls added for the OLED display, with reset.

    Odyssey7Q Firmware | Odyssey7 Firmware


  • Will the Rode SmartLav+ work on an iPhone 4 version 7.1.2. Mark

    Hi Mark

    The Rode SmartLav+ is fully compatible with the iPhone 5S, iPhone 5, iPhone 5C, iPhone 4S, iPhone 4, iPad Air, iPad (3rd generation), iPad 2, iPad mini and iPod touch (5th generation).

    For optimal performance though, the smartLav requires an app with variable input level, such as RØDE Rec on iOS. This App requires iOS 8.1 or later.

  • Does the Blackmagic Design ATEM Television Studio support live streaming of H.264 content via the Ethernet interface ?

    The Blackmagic Design ATEM Television Studio has the same H.264 encoder as the Video Pro Recorder from Black magic. It will output over USB2 and is designed to be used in conjunction with Blackmagic software Media Express which is part of the Desk Top Video bundle available on the Blackmagic site.

    Some third party manufacturers are compatible with the Blackmagic hardware including some CDNs (Content Delivery Networks) but you will need to check with them regarding their requirements. 

  • Hi. I am new to your site and It looks awesome. I'm a local in Melbourne and I was wandering if I can get the Rode NT-USB Microphone at the online price if I pick up in store.

    The online price for the Rode NTUSB Mic is usually our best price. Customers are welcome to come in store and get the same online price. Please call 03 9888 8511 or email to confirm stock availability before coming in.

  • What is the length of the cable for the SmartLav+ mic?

    The cable length of the Rode SmartLav+ is 1.2 metres

  • Using the pix E5, if I input an sdi signal will it output that signal via hdmi?

    Yes, the Pix E5 will cross convert between SDI and HDMI. Both outputs are active simultaneously. However, if your input is a 4K signal, the output signal is down-converted to HD.

  • Is the Sennheiser ME4 Mic suitable for Zoom H1 recorders?Thanks

    The Sennheiser ME4 Mic is only suitable for Sennheiser radio mic transmitters. You would be better off using a Rode Smart Lav Plus with an SC3 TRRS to TRS converter cable for the Zoom H1 Recorder.

  • What's the difference between the Mixpre-3 and MixPre-6 Audio Recorder ?

    The sound Devices MixPre-3 records using 2 tracks, a 1/8" XLR input, a sampling rate of 24 Bit/96kHz, and does not record using a timecode. The SoundDevices MixPre-6 records using 8 tracks, a 1/4" XLR input, a sampling rate of 24 Bit/192kH, and records using a timecode.

  • What's the difference between the Mixpre-3 and MixPre-6 Audio Recorder ?

    The sound Devices MixPre-3 records using 2 tracks, a 1/8" XLR input, a sampling rate of 24 Bit/96kHz, and does not record using a timecode. The SoundDevices MixPre-6 records using 8 tracks, a 1/4" XLR input, a sampling rate of 24 Bit/192kH, and records using a timecode.


  • Hi there,We bought Decklink Mini Monitor for our product development.We want to test whether this PCI card is working or not?Is there a way to test the device whether it is working or not without Recorder?

    Hello Jenifer

    You will need a display device like an SDI monitor or an HDMI TV to test whether the Blackmagic Design Decklink Mini Monitor is working correctly.

  • How do you enter the script you want this teleprompter to scroll for you?

    The Promp-It Maxi Teleprompter is merely a reflection glass setup, and requires a screen, commonly the Ipad with an app placed on the base to reflect the scrolling text. The camera is setup behind the glass to record the subject. 

    The manufacturer recommended app is the Teleprompt+ by Bombing Brain

Post Production

  • What is Media Composer Interplay Edition?

    Media Composer v7.0 Interplay Edition: Comes with all of the powerful features of Media Composer v7 with the added benefit of connectivity to Interplay Environments such as Interplay Production, Interplay Central and Interplay Sphere.

    Interplay Production: Production asset management that lets producers, editors, assistants, and reviewers collaborate in real-time while non-creative tasks are orchestrated in the background

    Interplay Central: Web-based tools with customizable, role-based layouts that enable users and unify media production

    Interplay Sphere: Real-time production everywhere with facility connected editing and transparent uploading

  • What is a Dongle License?

    A Dongle License is a USB Key that contains your Avid License .

    As long as you have it plugged into the PC or MAC that you wish to run Media Composer on, it will allow the application to run.

    A Dongle License is very easy to move between computers without the need for activation and deactivation making it the obvious choice for users that need to move between computers.

    Please Note: Only one computer can be used at a time.

  • What laptop would you recommend using with the Blackmagic Pocket Ultrascope?

    Blackmagic are currently testing  several new laptops for use with the Pocket Ultrascope.  The following laptops have been verified by end-users to work with their USB 3.0 products:

    • Alienware M18x r2
    • ASUS G75VW
    • ASUS G74SX
    • ASUS G55VW
    • ASUS G53SW
    • ASUS K75
    • ASUS N56VZ
    • Lenovo P580-308725U
    • Lenovo W520
    • Lenovo T420
    • HP ProBook 4740S
    • Dell Precision M6600
    • Dell Precision M4600
    • MSI GT683 DXR
    • MSI FX720
    • MSI GS627 Core2 Quad Q9000
    • Acer 5755G i7-2670QM
    • Samsung RC512
    • Samsung SF411
    • Toshiba Satellite P775-S7215
    • Custom built - Clevo P170EM, HM77 Express Chipset, i7 Quad Core Mobile Processor, GeForce GTX 680M

  • Can I use the Blackmagic Design Intensity Shuttle USB 3.0 with any Motherboard, Operating System or PC Card that has a USB 3.0 connection ?

    Videocraft Blackmagic Intensity Shuttle USB 3.0 Compatibility Information Guide

    Blackmagic Design Intensity Shuttle USB 3.0 is very specific in its need for particular models of motherboard, USB 3.0 card and operating system. If you are unsure what motherboard, USB 3.0 card or Operating System your PC or Mac is currently running, then it most likely WILL NOT WORK. This will be due to a hardware incompatibility between the Intensity Shuttle USB 3.0 device and the USB 3.o chipset in your PC, and is not a hardware fault as such, as it can be shown that these units will work with a limited range of motherboards and USB 3.0 cards. However, even if these requirements are met, there is no guarantee that the Blackmagic Design USB 3.0 product will successfully operate in your PC.  This is not a hardware fault as such, it is a product of the limited hardware compatibility that the Blackmagic Design USB 3.0 chipset.

    Many of the chipsets that are listed in the Blackmagic Design compatibility documents are no longer available, and we have found that the replacement chipset versions have been shown to be INCOMPATIBLE. DO NOT assume that as your system is new, that it will work. If your motherboard and USB 3.0 card is not listed in the Blackmagic list of motherboards and USB 3.0 cards, it WILL NOT WORK.

    For this reason, and our experience with our clients who have unsuccessfully tried to use Blackmagic Design USB 3.0 products in their systems, we DO NOT RECOMMEND this product due to the repeated compatibility issues we have encountered. While it is possible to make it work (and we are able to successfully make it work in our test facilities), the massive choice of motherboards, USB cards and OS choices mean that it is more than likely that your PC won’t work with Blackmagic USB 3.0 cards. If you choose to purchase a Blackmagic Design USB 3.0 product we DO NOT GUARANTEE compatibility with your hardware, and Videocraft WILL NOT be held responsible for this.

    For further information on compatibility of the Blackmagic Intensity Shuttle USB 3.0 unit, please refer to the Blackmagic Design website www.blackmagicdesign.com/support

    From our experience, our very strong recommendation is to go for either PCIe or Thunderbolt  versions of this product, and both units have shown good compatibility and performance with a variety of systems.

    We have put together this information guide on Intensity Shuttle USB 3.0 to help our clients make an informed decision about this product. While we have seen it work successfully with the correctly specified hardware, we have had numerous reports from our clients that the unit will not work with their PC.

    Videocraft Recommended Alternatives to Blackmagic Design Intensity Shuttle USB 3.0

    Intensity Pro PCIe capture


    Intensity Shuttle Thunderbolt


  • Which converter would you recommend for MXF to AVI file Conversion ?

    HandBrake is a video converter program intended to both rip and convert video files to work on a number of supported devices such as the Sony PXW-X180 and Sony PXWX160 camcorders. It can be downloaded here.

  • Hi,I'm a film student looking at one of your products, Avid Media Composer 8 student subscription. What is the exact duration of support ?

    Avid Media Composer student comes with 12 months of support and then requires support renewal

  • Hi, I want to purchase DaVinci Resolve. Is it a download once I buy it from you ?

    Thanks for the question. We’ll send a physical DVD Box to you which includes an SD Card with the software and an activation code.  Davinci Resolve can also be downloaded as a trial and activated using the code supplied with the physical product.

  • Media Composer Plug-ins and Options

    Click here to expand your creativity and capabilities and visit the Avid website for a full list of Media Composer plug-ins

    Get the looks you want and the workflows you need. Expand your Avid editing/finishing capabilities with these AVX/RTAS/AudioSuite plug-ins and software options created by some of the most respected companies in the industry.

    These plug-ins and options work with Media Composer, Symphony, NewsCutter, and Avid DS (except where noted)

Pro Tools Audio

  • When will Avid Pro Tools 12 be released in Australia ?

    Avid Pro Tools 12 is expected to be released in February 2015, however industry experts are saying a May 2015 launch date is more realistic.

  • I'm looking at buying Protools 12 Student/Teacher Edition, and i currently on a Digideisgn Mbox 2. I was just wondering though, does the Mbox2 work with ProTools 12 or only with Protools LE ?

    The Mbox 2 is not qualified for Pro Tools 12. It may still work but I think mileage may vary. Pro Tools 12  does work without an audio interface that is if you only need it to mix and edit audio and are happy with monitoring via  headphones or with speakers plugged into the on board soundcard of your computer.

  • Is this Blackmagic Design Decklink Mini Recorder suitable for a Desktop PC (Premier Using CS6) I want to ingest via SDI from a Sony PMW Ex1R

    This is a PCi-e card so it will fit in to a full size PC. You will need to check if CS6 will see it as a video source, You can always use the free BM software to record. It would, however be best to record on an SxS card in the camera and import it in to CS6 using USB

Live Production

  • Can I use a small SD camera with the Teradek Bolt Pro? SD camera to a SD vision mixer?

    Yes, the Teradek Bolt can accept SD and HD resolutions up to 1080/60P.

  • Does a Telstra Modem work with the Livestream Broadcaster?

    The LIvestream Broadcaster will work with any 4G capable USB modem.

  • Is RG6 cable ok for the composite feed to the Blackmagic Design Analog to SDI Mini Converter ?

    In theory yes the RG6 cable is okay to use with the Blackmagic Analog to SDI Mini Converter , as long as the signal is stable and the distance to travel is less than 10 metres. Here is a description below.

    The most commonly recognized variety of RG-6 is cable television (CATV) distribution coax, used to route cable television signals to and within homes, and RG-6 type cables have become the standard for CATV, mostly replacing the smaller RG-59, in recent years. CATV distribution coax typically has a copper-clad steel (CCS) center conductor and a combination aluminum foil/aluminium braid shield, typically with low coverage (about 60%). RG-6 type cables are also used in professional video applications, carrying either base band analogue video signals or serial digital interface (SDI) signals; in these applications, the center conductor is ordinarily solid copper, the shielding is much heavier (typically aluminium foil/95% copper braid), and tolerances are more tightly controlled, to improve impedance stability.

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