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Videocraft Closes for Christmas and New Year Break

We're on mute! Christmas Holiday closure 2020

We will be taking a short break over the holiday period. All offices will be closing at 12pm on Thursday 24th December 2020 and return to normal operating hours on Monday 4th January 2021.

All online orders placed after 12pm on Wednesday 23rd December will not begin processing until Monday 4th January 2021.

For all new and existing online orders placed in our last operational days from Monday 21st to Wednesday 23rd 2020, for orders where all items are in stock, we will aim to process these orders prior to our Christmas closure. If your order has been shipped or is available to be picked up in-store we will provide you with these details via email. You can always make a note on your order to have a 2021 delivery to avoid courier congestion.

Christmas time deliveries have a tendency to be delayed. We will always do our best to get your order out the door as quickly as we can, but once it’s left the building, we rely on Australia Post or a variety of couriers and carriers to get it to you. If you do experience any delays immediately contact the courier or postal company your parcel is sent via so you have the best chance of receiving your expected delivery timeframe. If you selected Australia Post you can lodge an enquiry directly with Australia Post: https://helpandsupport.auspost.com.au/s/missing-or-lost-item

Videocraft would like to take this opportunity to wish you and your family a Happy and Safe Christmas and New Year.